Successful with Empathy and Communication

If you are having a private conversation in business life sometimes, then you are holding back with emotions as much as you can. It saves you a lot of time and thematic detour. You know this for sure when discussing a matter and suddenly many other topics appear in a conversation. And in the end, no one knows what the actual topic of the conversation was. But why is that? That happens when emotions come into the discussion. When your opposite praises, attacks, condemns, loves, blames or feels touched by other emotions. Or you yourself. In a personal conversation you may be able to react quickly. But in e-mails or other written messaging it is much more complicated. adobe.stock.com Let's look at which emotions we can create with our words. One of the most well-known projects on this topic is the project Magellan. It is an international research project for measuring linguistically induced emotions. The point is to measure the feeling associations fo

Maybe you know the following situation. You are facing a mountain of challenges (let's call it problems in a nice way). You are constantly stressed. The challenges are not getting smaller and less. Due to the constant stress which our brain generates, we become nervous and irritable. And in the end, we are no longer able to find a solution to the situation. Some of us react in such a state with either abandonment or extreme irritability. Stress hormones flood the areas in our brain with stress hormones such as cortisol, and this impairs our ability to solve complex problems. No matter what feelings we develop afterward. Irritability or seclusion. We are in danger of losing the belief that we can change the situation. We become hopeless and eventually we give up! But how do we first of all not get into this situation and if we are in it, to get out again? First, as with everything, is the will to change. The belief and self-confidence that we are the strongest force i

Maybe you know that too. There are some days when we are already exhausted and tired at the beginning of the day. We are very happy to work and look forward to the colleagues in work. We do our best work and private, but instead of approaching it with a zest for life we are tired and exhausted. There may be some reasons why we feel that way today. Yes, also stressful situations in the job as well as in the private life sometimes throw us to the ground. But it is rather secondary which environmental influences push us down. It is rather important how we deal with it. Because think of a lion. He never hesitates about his power. Many of us often tend to criticize ourselves when in distressing situations. At the moment we have stress we begin to berate and accuse us. Even before we bring our anger to the outside. Without consciously perceiving it, we attack ourselves. But our "built-in" mechanism immediately goes into the defense mode in such a situation. But now i

Have you ever had the idea that you said or did some things that you did not want? And vice versa, that they had refrained, even though it would have been better to say something or to act? Well, much of it happens in our affect. So, if we could control our affect actions, we are already a big step ahead in being more successful with the right actions at the right time. Affect comes from the subconscious mind Most of our actions and thinking are controlled by our subconscious mind . This part of our personality is responsible for our thoughts, our words and how we act. It helps and support us on everyday decisions like brushing our teeth, driving, and so on. But much more. The subconscious also has an impact on others, our areas of life such as our behaviors and responses, our beliefs, our performance, and the personal accomplishments associated with it. What is an affect? In the area of psychology, an affect is a special quality of feeling. Affects are always sponta

That may confuse you now. But if you have a conversation in your business life as well as sometimes in private, you should react with emotions as far as you can, or use them in a good manner. It saves you a lot of time and thematic detours if you use emotions correctly. You know this for sure when discussing a matter, and suddenly many other topics appear in a conversation. And in the end, you do not even know what you're talking to your conversation partner. But why is that? That happens when emotions come into the discussion. When your interlocutor praises, attacks, condemns, loves, blames or feels touched by other emotions. Or you. In a conversation, you may be able to react quickly. But in e-mails or other written messages, it is already much more complicated. Let's look at what emotions we can bring about with our words. One of the most well-known projects on this topic is the project, Magellan. It is an international research project to measure linguistically trigge

I n times like this, where everything is comparable. A few companies have still an outstanding product. So, the rest has to usually score only with service and an excellent network of relationships. This excellent relationship between you and your customers is developed through the empathetic selling approach. The sales are running behind Empathy is the ability to put yourself in mind and emotions of others. Only in this way is it possible to better predict the behavior of individual people or entire teams (yes, even organizations) and to be prepared for it, to be successful in what you do every day. Core competency empathy Especially in sales and distribution, it is very important to put yourself in the thoughts and feelings of your client, the potential customer. Be always one step ahead of the customer regarding their needs so that you have a suitable offer tailored to their needs in advance. To do this, the sales must be able to foresee the motives and wish